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In the event of a misplaced order, please contact us immediately for return/refund options. Products that have already been shipped due to a misplaced order must remain SEALED if the item is eligible for return and refund.

Items damaged in shipping must be reported to HitVapesLLC@gmail.com within 48 hours of delivery time. A refund will be issued immediately upon approval via in-store gift card of equal or greater amount to damaged products. Customer service and quality products are our main focus. Feedback is greatly appreciated.

Free shipping on orders $50+. Free local delivery to orders $20+ in the Toledo, Ohio area.